User guide

ExtremeWare EPICenter Software Installation and User Guide A-9
ESRP Manager
1 In the Services properties window, select EPICenter 3.1 Server and click Stop.(Tofind
the Services window, from the Start menu select Settings, then Control Panel, the
double-click the Services icon).
2 When the EPICenter 3.1 Server service has be stopped, select it again and the click the
Startup.... This displays a pop-up window where you can specify start-up options.
3 In the lower part of the window, in the Log On As: area, click the box labeled Allow
Service to Interact with Desktop.ThenclickOK.
After the EPICenter server restarts, the program you have specified as an alarm action
should execute correctly.
ESRP Manager
Problem: None of the member VLANs of an ESRP group are appearing in the ESRP
Manager applet.
Make sure that all members of the ESRP group use the same election algorithm.If there is
an election algorithm mismatch between any of the ESRP-enabled switches in any of the
ESRP-enabled VLANs in the ESRP group, this causes a misconfiguration scenario, and
ESRP will not function. As a result, none of the members of the ESRP group willappear in
the ESRP Manager applet.
Problem: Some of the switches in an ESRP-enabled VLAN are missing from the
ESRP Manager applet.
Make sure that the Hello Timer (ESRP Timer) is set to the same interval for all
ESRP-enabled switches. If there is a timer mismatch, ESRP will not function correctly, and
the ESRP Manager applet will not be able to detect ESRP switch neighbors that are not
being managed by the EPICenter software.
Inventory Manager
Problem: Discovery hangs if a large number of addresses is specified.
Averylargediscovery cancausethediscoveryprocesstohangbecausethereisinsufficient
memoryavailabletothebrowsertoprocessthenumberofaddresses.Thisisalimitationof
the browser.