User guide

ExtremeWare EPICenter Software Installation and User Guide A-5
EPICenter Server Issues
From the Inventory Manager, click Syncto update the information from the switch. This
refreshes the switch specific data, validates the SmartTrap rules, and ensures that the
EPICenter server is added as a trap receiver (Extreme switches only).
If the problem persists, verify thatthe EPICenter workstation has been added in the list of
trap destinations on the given switch:
1 Telnet to the switch.
2 Log in to the switch.
3 Type
show management to verify that the system running the EPICenter is a trap
receiver.
AnExtremeswitchcansupportamaximum of 6trapdestinationsinExtremeWare2.0,and
up to 16 trap destinationswith ExtremeWare 4.1or greater. If EPICenteris not specified as
a trap destination, then no SmartTraps are sent, and the data is not refreshed. If you need
to remove atrap receiver, use the command:
config snmp delete trapreceiver <ipaddress>
For details, see the ExtremeWare Software User Guide.
Problem: Need to change polling interval, SNMP request time-out, or number of
SNMP request retries.
You can change the default values for the SNMP polling interval, the SNMP request
time-out, or the number of SNMP request retries, through the Administration applet,
Server Properties page. You must stop and restart the EPICenter server to have your
changes take effect.
See Chapter 15 for information on the EPICenter Administration applet. SeeChapter 3for
instructions on stopping and starting the EPICenter server.
Problem: Need to change the Telnet or HTTP port numbers used to communicate
with managed devices.
You can change the port numbers for all managed switches through the Administration
applet, Server Properties page. You must stop and restart the EPICenter server to have
your changes take effect.
See Chapter 15 for information on the EPICenter Administration applet. SeeChapter 3for
instructions on stopping and starting the EPICenter server.