User guide

A-2 ExtremeWare EPICenter Software Installation and User Guide
Running with the Java Console displayed may affect the performance of the
EPICenter client.
Thereislimitedspace forJava Console messages;once theconsole logfile is filled,nomore
messages willbe recorded. If you are trying to duplicate a problem,clear the Java Console
log file periodically by clicking the Clear button at the bottom of the window.
You can close the Java Console by clicking the Close button at the bottom of the window.
However, once it is closed, it can only be restarted by closing and restarting the browser.
Restart the Browser and Clear Browser Cache
If you have experienced problems with an EPICenter applet, restarting the browser is
recommended to ensure that conditions are re-initialized. In addition, it is a good idea to
clear the browser’s cache.
EPICenter Client Initialization
Problem: Browser is unable to connect to the EPICenter server.
Verify that the EPICenter Server process is running.
Verify that the server is running on the specified port. You can use the Port Configuration
utility to determine the port on which the EPICenter server is running.
To run the Port Configuration utility, run the program from the Windows Start menu:
Select Programs,thenEPICenter 3.1,thenPort Configuration.
For more information on this utility, see Appendix B, “EPICenter Utilities.”
Problem: Browser does not bring up the Login page.
Verify the version of the browser you are using. See the system requirements in Chapter 1
or see the ExtremeWare EPICenter SE Release Note and Quick Start Guide shipped with the
software.