User guide

ExtremeWare EPICenter Software Installation and User Guide A-1

Troubleshooting

This appendix describes how to:

• Resolve problems you may encounter that are related to the EPICenter server

• Resolve problems you may encounter while using the EPICenter client application

Troubleshooting Aids

If you are having problems with EPICenter, there are several things you can do to help

prevent or diagnose problems.

Enable the Java Console

To facilitate problem diagnosis, you can attempt to duplicate the problem with the Java

Console enabled. To enable the Java Console, do the following:

1 From the Windows Start menu, select Programs,thenJava Plug-in Control Panel and

launch the Control Panel.

Under Solaris, run

ControlPanel,whichresidesinthenetscape/j2pi directory.

2 On the Basic page, click the Show Java Console check box.

3 Click Apply.

The next time you launch the EPICenter client, the Java Console will start automatically.