Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Setting NotificationParameters
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You can also view by double-clicking the required phone carrier /
provider from the list.
5. In the Edit SMS Gateway screen, modify the fields required. The fields are displayed
based on the selected phone carrier / provider type.
6. (Optional) The Change Visibility option can be used to hide SMS
Gateways/Providers from the Provisioner application and the Self
Registration page of Guest Users. This option can be used to either enable
or disable the visibility of the selected SMS gateway/provider. The change
visibility button is disabled when the default gateway is selected.
7. Click Save, to save the configuration or click Cancel to cancel the changes.
Restore to Default SMS Gateways
Use this procedure to modify SMS Gateways / Providers.
Procedure
1. In the navigation pane, click Administration > Notification tab.
2. Click SMS tab. The added carrier / provider gateway details are displayed in the SMS
screen along with Phone Carrier, Gateway and Protocol (HTTP / REST) details.
3. Click Restore to Default to restore the default SMS Gateways.
Note:
When Restore to Default is selected the newly added/deleted
Gateways are removed and the Defalut SMS Gateways are displayed.
4. In the Restore windows pop-up, Do one of the following:
l Select Yes to restore the default SMS configurations.
l Select No to avoid restoring the default SMS configurations.