Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Setting NotificationParameters
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SMS text messages to each mobile service provider.
Note:
The first SMS gateway is always a default gateway. You can select the
required gateway and Set as default, if required.
9. (Optional) Select the required added carrier and click Edit to modify the SMS
gateway. For more information, see Modifying SMS Gateway/Providers.
10. (Optional) Select the required added carrier gateway(s) and click Delete option in
the SMS Gateway screen to clear the added carrier service. You will be asked to
confirm the deletion.
Tip:
Use Ctrl / Shift to select multiple records to delete.
Field Descriptions
Use the data in the following table to use the Add SMS Gateway screen.
Name Description
Carrier Name Configures the carrier service provider name. It is
mandatory to configure a gateway for each mobile
phone provider to whom the application sends the
Guest User login details.
Carrier Gateway Configures the carrier gateway address to send SMS
text messages.
Phone Number Specifies the phone number format of the selected
country. If you select specify length option from the
drop-down list, the Digits (single number or range.
For example, 10 — 15) field is enabled.
Digits (single number
or range. For
example, 10 — 15)
Configures the number range for the phone number
input field.
Test Destination
Mobile Number
Verifies the SMS configuration by sending a sample
SMS to the specified mobile number.