Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Setting NotificationParameters
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Important:
You can use a public mail server such as Gmail or Yahoo as the Simple Mail
Transfer Protocol (SMTP) server. However, there are some limitations with
these web-based SMTP servers.
Emails sent using Web-based SMTP servers are likely to be marked as spam
by mail clients including Outlook. Guest Users need to be made aware of this
so that they do not overlook the mail.
Yahoo SMTP comes with a strict limit of 500 outbound emails per day (and
each message can be sent up to 100 recipients), to prevent spammers from
using it for their unsolicited messages.
Gmail SMTP comes with severe sending limits to prevent spammers from
using its outgoing server to blast out garbage emails. The boundary is 100
recipients a time and 500 messages per day. If you cross this restriction,
Google blocks your account.
Google blocks sign-in attempts from unknown sources. To avoid this issue,
you need to allow access to apps to get authenticated. You can find this
option in your Google Account Security Setting. Select Allow less secure
apps as ON to use these non-Google apps and devices despite the risks. For
more information, see Let less secure apps access your account.
Enabling E-mail Notification
Use this procedure to configure SMTP email settings.
Procedure
1. In the navigation pane, click Administration > Notification tab.
By default, the E-mail screen is displayed.