Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Managing Access Control Engine
77 of 291
6. Click Save to store the valid configuration in Guest and IoT Manager Application.
Note:
The Guest and IoT Manager uses this configuration to establish
connection with the Access Control Engine.
In the absence of these settings, Guest and IoT Manager is no longer
connected to Provisioner and Self-Service Provisioning Application.
7. (Optional) Click Test to verify the Access Control Engine configuration.
The successful / failure test configuration message is displayed.
8. (Optional) Click Restore to Defaults to reset the configuration to default.
Field Descriptions
Use the data in the following table to use the Engine Details screen.
Name Description
Primary Engine Configures the Primary Control Engine IP address / host name of
the Access Control Engine.
Secondary
Engine
(Optional) Configures Secondary Control Engine IP address / host
name for the Access Control Engine.
When the primary appliance goes down the application
switches to secondary appliances and vice verse with a
maximum down time of 10 seconds.
Port Configures the Access Control Engine port number to identify a
specific process to which the connections needsto be forwarded
when it arrives at a server. By default, the proxy value 8444 is
displayed.
XMC Admin
Username and
XMC Admin
Password
Specifies the Username and Password of the Extreme
Management Center administrative user which has Guest and IoT
Manager Application read / write access.
Configuring RADIUS Settings
Use this procedure to specify the RADIUS settings in Guest and IoT Manager