Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Managing Access Control Engine
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If a chain certificate is not selected, the Bind Chain option in the drop-
down list is disabled.
4. In the Certificate field, select the required certificate from the drop-down list.
5. In the Private Key field, select the required private key from the drop-down list.
6. (Optional) In the Passpharse field, enter the required passpharse for the selected
certificate and private key.
7. Click Save to save the configuration or click Cancel to cancel the changes.
Field Descriptions
Use the data in the following table to use the Bind Chain screen.
Name Description
Certificates Specifies the available certificates for selection.
Private Key
File
Specifies a new private key for the certificate to encrypt messages
intended for a particular recipient. These messages can be
decoded only by using the defined private key.
Passpharse Configures the passphrase that needs to be used to encrypt the
file containing the private key. If the private key is not encrypted,
leave this field blank.
Note:
Ensure that you provide the valid passphrase, so that
the bind does not fail and result in HTTPD restart
failure.
Managing Access Control Engine
The Access Control Engine tab in the Administrator menu supports the Guest
and IoT Manager Application to configure Access Control Engine.
Important:
Guest and IoT Manager does not automatically connect to the Access
Control Engine upon start-up. You need to configure the Access Control
Engine providing the necessary details. And also, Guest and IoT Manager
need not be connected to allow Guest Users to use their accounts.