Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
System Requirements
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l "Generating new self-signed certificates for IP 10.133.133.143.
Tomcat restart completed successfully.
l Restarting the web services to listen on the new IP Address.
l Please verify the route setting using the "route command".
l Changing the DNS Setting. Tomcat restart completed successfully.
7. Enter the Domain name for GIM machine.
[Default: localdomain]: extremenetworks.com
8. To continue setup of Guest and IoT Manager, open a browser to the following URL:
https://<IP address of GIM>/GIM/admin/. Use admin as the username
and password to login and continue the setup procedures as listed in the following
sections.
9. Once the user has completed the procedures mentioned above, follow the steps
from Guest and IoT Manager Configuration in Extreme Management Center and
Access Control in Extreme Control User Guide. For more information, see
https://emc.extremenetworks.com/content/oneview/docs/network/docs/t_ht_
gim_config.htm.
Ports Used In Guest and IoT Manager
This section contains information about used in Guest and IoT Manager.
Port Details
Use the data in the following table to use the ports for Guest and IoT Manager.
Port Description
25 This port is used for SMTP/SMS.
53 This port is used for DNS resolution.
443 This port is used for Guest and IoT Manager web GUI access for
the Administrator / Provisioners.
1812 This port is used for RADIUS.
1813 This port is used for RADIUS Accounting.