Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Launching Guest and IoT Manager
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Guest Users Role
A Guest User is a visitor or other temporary user to whom you grant specific
limited rights to use the network. A Provisioner uses the Guest and IoT Manager
Application to create any number of Guest User accounts. Guest User accounts
are stored in Local Password Repository (LPR).
The created Guest User account contains the following attributes:
l Account Details: Includes Username and Password for the temporary
account.
l Personal Data: Includes first name, last name, email address, and mobile
number of the User.
l Access Duration: Specifies the account activation time for network access
usage and the duration.
l Auto Expiry Deletion: Removes the Guest Users automatically after the
specified duration.
l Notification Settings: Sends an Email or SMS notification stating that the
Guest account has been created. The notification contains the Guest User's
Name and Password and is usually sent directly to the Guest.
Launching Guest and IoT Manager
The Access Control Engine settings must be configured prior launching the
Guest and IoT Manager application for the first time. For more information, see
the ExtremeControl Guest and IoT Manager Configuration document.
Guest and IoT Manager consists of two applications:
l Administrator Application: The Application that the Administrator uses to
configure Guest and IoT Manager to create Provisioner(s) and Self-Service
accounts.
l Provisioner Application: The Application that Provisioners use to create
Guest Users and Devices.