Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
User Roles andAccess Controls
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the types of changes they can make. Parts of the UI features are not available to
users whose role does not authorize access to those features. The Guest and IoT
Manager application facilitates the following user roles.
The three roles defined with different access control in the system are:
l Guest and IoT Manager Administrator Role
l Provisioner Role
l Guest Users Role
Guest and IoT Manager Administrator Role
The Guest and IoT Manager Application has single Administrator account. The
Administrator of this account can set / modify access rights such as Username,
Password, delete Guest User accounts, Device records and can also perform the
following actions.
l Create the Onboarding Template.
l Configure application settings.
l Create and manage the Provisioner accounts. Each account has its own
Username and Password.
l Connect the application to the Extreme Management Center appliance. The
Administrator must ensure that the connection is stable for the Provisioners
to use it.
l Manage Guest User accounts and Device records to remove the expired
user accounts.
Provisioner Role
The Provisioner uses the Guest and IoT Manager application to manage Guest
Users and Devices that they have created.
Each provisioner account is stored either in the Local Password Repository
(LPR) internal store or in Lightweight Directory Access Protocol (LDAP).
Important:
Guest Users and Devices onboarded by the Provisioner can only be
managed from Guest and IoT Manager.