Configuration Guide

Problem: LDAP Sponsors are not populating in the Self-Service Page
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l If the LDAP Group to which the Provisioner belongs is specified in one or more of
the Onboarding Templates in the Associated LDAP Groups section. Then, you must
specify the LDAP group and not the User search root as previously specified in 8.2.x.
l Only the Onboarding Templates that have the LDAP group mapped (to which the
Provisioner belongs) or have the Default Onboarding Template checkbox marked as
checked are sent back by NAC for LDAP Provisioners.
Problem: LDAP Sponsors are not populating in the
Self-Service Page
Problem
The list of LDAP sponsors that was populating in GIM 8.2.x does not populate
after migrating to GIM 8.3.0
Solution
The LDAP Sponsor configuration done in GIM 8.2.x does not work in GIM 8.3.0.
As, Guest and IoT Manager lists the Sponsor details with matching LDAP groups
in 8.3.0, unlike matching User Search Root as in 8.2.x
Problem: Server Error during bulk creation
Problem
When Guest Users or Devices are being imported using CSV. This occurs only
when a very large number such as 1000 records are attempted in continuous
batches of 1000 (maximum limit for each upload is 1000).
Solution
This occurs due to the time required in enforcement of the created Guest Users /
Devices between XMC and NAC.
The time taken to complete the enforcement is the reason for the Server Error
displayed.
To overcome this wait for some time before attempting to create more records
so that the enforcement can complete.