Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Added New Command in the Command Line Interface
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Guest and IoT Manager Overview
Welcome to the ExtremeControl Guest and IoT Manager Web Application! The
Guest and IoT Manager (GIM) is an application that integrates with
ExtremeControl. The purpose is to provide non-IT personnel with the ability to
provision Guest Users and / or Devices within the constrains defined by the
Administrator. Guest and IoT Manager communicates with the ExtremeControl
Engine(s) for provisioning of Guest Users and Devices that may access the
network through standard process of authentication and authorization by
ExtremeControl.
Guest and IoT Manager allows the Administrator to perform the following:
l Create and customize Onboarding Templates for Guest Users and Devices.
l Create Internal Provisioners.
l Assign one or more Onboarding Templates to Internal or External
Provisioners Provisioners (Provisioners on AD / LDAP)
l Enable and customize Guest and IoT Manager REST APIs for integration
with third party applications.
l Enable and customize Guest and IoT Manager Outlook Plug-in.
Furthermore, Guest and IoT Manager allows the Provisioners to use the
Onboarding Template(s) and provision Guest User and / or Devices based on
their customized constrains. Provisioners may be:
l External Provisioners : They can be Employees or Students that reside on
an AD or LDAP server.
l Internal Provisioners : These are created by the Administrator and are
Business Partners, Vendors, Suppliers, Contractors, Front Desk Personal,
Security Guards and so on.
The Guest and IoT Manager Administrator and the Provisioner have different
splash login pages. When the Provisioner logs in;
l In case of external Provisioner, authentication happens by the Extreme
Control engine against AD / LDAP.
l While in case of an Internal Provisioner it is against the Local Repository.