Configuration Guide

Problem: User Groups / End System Group Not Visible in Guest and IoT
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Problem: User Groups / End System Group Not
Visible in Guest and IoT Manager
Problem
Any newly created User Groups / End System Groups created in Extreme
Management Center is not visible in the Access Group tab of the Onboarding
Template module.
Solution
1. User Groups of type Username and End System Groups of type MAC are only visible
in the Guest and IoT Manager.
2. Ensure that the Groups created in Extreme Management Center are of the
appropriate type.
Problem: Provisioner Cannot Login
Problem
No login button found.
Solution
1. If Access Control Engine or Extreme Management Center is not reachable, ensure
that Access Control Engine and Extreme Management Center are up and reachable.
2. If invalid Extreme Management Center credentials are entered, ensure that Guest
and IoT Manager is configured with valid Extreme Management Center administrator
credentials which has Guest and IoT Manager read and write access.
3. Ensure that the Access Control Engine is added in the required Engine Group in
Extreme Management Center.
4. If no valid Guest and IoT Manager license installed, ensure that the valid Guest and
IoT Manager license is installed in the Extreme Management Center.
Problem