Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Installing Guest and IoT Manager Add-In
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This section provides information on how to install Add-in for Outlook that
works with Windows and Macintosh computers (Outlook 2016 for Windows and
Mac) and also on how to provision guest access using the installed Add-in.
Installing Guest and IoT Manager Add-In
Use this procedure to install Guest and IoT Manager Add-In for Outlook 2016 for
Windows and Mac that helps in automating tasks when you view or create
meetings.
Before you begin
Internet Explorer must be installed and needs to be enabled in the Turn
Windows features on or off screen for an Outlook Add-in to work.
Procedure
1. In the Guest and IoT Manager Administrator / Provisioner login page, click
Download GIM Outlook Add-in to download the installer and store it in the local
drive.
2. In the local folder, extract the files. You can see the following files in the folder:
l GIM Certificate File: Guest and IoT Manager certificate is the HTTPD
certificate bound to the HTTPD service.
l GIM Manifest File
l Readme File
Note:
The GIM certificate file contains a certificate to certify the identity and
Readme file contains the instructions to install.
Install the GIM certificate only if it is Self-Signed SSL certificate. For
more information on certificate installation, refer Readme file.
3. Start the Outlook application and click Store or Get Add-ins in the Home menu.