Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Managing Sponsor Actions
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The view functionality is available only if the following conditions are
met:
l If a valid Email ID is present for the Sponsor.
l LDAP Sponsor Username must be mentioned along with the
complete domain. Though Guest and IoT Manager-LDAP
authentication is not case sensitive, the Sponsor view functionality
is case sensitive. For example, if the Provisioner Username in LDAP
is <<name>> and the domain is test.local, then the Sponsor
managing Guest Users view works only if the Provisioner logs in as
<<name>>@test.local.
3. Select the required user accounts and click Approve to approve the access.
The Approve screen is displayed. You can include a message that needs to
be sent as part of the approval email.
4. Select the required user accounts and click Deny/Lock to deny the access.
The Deny / Lock screen is displayed. You can include a message that needs
to be sent as part of the denial email.
5. Select the required user accounts and click Extend Expiration to extend the duration
of Guest User account.
The Extend Expiration screen is displayed and enables you to extend the
validity of Guest User(s) account. The validity is extended based on the
duration specified during the creation.
The duration of each selected Guest User is calculated as:
DURATION = END_TIME – START_TIME
Then the account is modified to:
START_TIME = CURRENT_TIME
END_TIME = START_TIME + DURATION
Extend Expiration Example:
Consider two Guest Users, User 1 valid for a duration of one month and User
2 is valid for a duration of two months, both are expiring tomorrow and the