Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Configuring Devices
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Activate on
First Login
Specifies that guest account will be valid only after the first login.
Note:
This field is available only if the Administrator has selected
First Login option in Account Validity Period section
while creating an Onboarding Template and the
Provisioner selects the same Onboarding Template during
Device record creation from the Onboarding Template
drop-down list.
The Activate Account On option is replaced by Activate
on First Login: Yes option.
Duration Configures the duration validity of the Device record. The record
validity period starts from the activation time and lasts for the
specified duration.
By default, the application sets the durations to the maximum
time period specified in the Temporary Account Validity field
during creation of Onboarding Template. Specify the period
as an integer and set the units by selecting minutes, hours,
and days.
Single
Membership
Access
Group
Specifies one of the access groups that has been configured in
Onboarding Template.
Multiple
Memberships
Access
Group
Configures the access to the Devices. You can select multiple
options.
For example, if the access has to be provided for a specific
department, the Administrator defines which access group
are available for you.
Custom
fields: 1 to 6
Specifies the label values configured for Device records.
Modifying Device Record
Use this procedure to modify Device records.
Procedure