Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Configuring Devices
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Device Type Specifies the list of Device types available for the selected Device
type group.
Records
Enabled
Select to enable the record. If you do not select this option, the
Device is disabled.
Delete on
Expire
Deletes the Devices from the Access Control Engine. Select this
option to automatically remove expired Device records.
If you do not select this option, you need to manually remove
the Device records after it expires. The expired Device records
remains in the Access Control Engine.
As a Provisioner you can renew or remove the expired records
at any point of time.
Assest Type Specifies the list of assets types to configure the record duration.
The options available are:
l Permanent
l Temporary
If the Asset Type is selected as Permanent, the Application
creates a permanent record for the Device and the End Time
column displays “—”.
If the Asset Type is selected as Temporary, the Application
creates a temporary record for the Device and allows you to
specify the record validity details in Activate Account On
field.
Activate
Account On
Configures the date and time at which the Device record is activated.
The value in these fields defaults to the current date and time on the
Guest and IoT Manager. You can also view the time zone that has
been set to the current Onboarding Template.
l Date: Enter the start date for activating Device records .
The date should be in YYYY/MM/DD format.
l Time: Enter the time in hours and minutes based on a 12-
hour setting. The time should be in hh:mm:ss format.
l AM / PM: Select the time of the day.