Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
ConfiguringGuests
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3. Modify the duration period in Duration field or modify the Activate Account
On field to change the validity period to desired time frame.
7. (Optional) To remove Guest User account(s), select the required user account(s)
and select Delete > Delete Selected to remove only the Guest User accounts you
selected, or Delete > Delete All to remove all Guest User accounts.
Tip:
Use Ctrl / Shift to select multiple records to delete.
For more information, see Creating Guest User Account Field Descriptions.
Finding Guest User Account
Use this procedure to find a Guest User account.
Note:
Use the paging control at the bottom of the list to move forward or
backward by one page, or to the first or last page of the list. You can control
number of records to be displayed per page and also click an individual
page number to navigate to the specific page. Click Refresh icon to refresh
the view.
Procedure
1. In the navigation pane, click Guest Users > Guest Users tab.
The Guest User screen is displayed with the list of Guest Users created by
the Provisioner.
2. Select the Show drop-down list to filter the users in the table to display only those
users added by a specific Provisioner or the Onboarding Template drop-down list to
filter the users in the table to display only those users added through a specific
Onboarding Template.
3.
In the Guest User screen, click
Show Filter to specify the search parameters and
quickly find all similar user records. . The Guest User Search Filters screen is
displayed.