Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
ConfiguringGuests
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Activate
Account On
Configures the date and time at which the Guest User account is
activated. The value in these fields defaults to the current date
and time on the Guest and IoT Manager. You can also view the
time zone that has been set to the current Onboarding Template.
l Date: Enter the start date for activating Guest User
account. The date should be in YYYY/MM/DD
format.
l Time: Enter the time in hours and minutes based on a
12-hour setting. The time should be in hh:mm:ss
format.
l AM / PM: Select the time of the day.
Activate On First
Login
Specifies that guest account will be valid only after the first login.
Note:
This field is available only if the Administrator has
selected First Login option while creating an
Onboarding Template and the Provisioner selects the
same Onboarding Template during Guest User
account creation from the Onboarding Template
drop-down list.
The Activate Account On option is replaced by
Activate on First Login: Yes option.
Duration Configures the duration validity of the guest account. The
account validity period starts from the activation time and lasts
for the specified duration.
By default, the application sets the durations to the
maximum time period specified in the Temporary Account
Validity field during creation of Onboarding Template.
Specify the period as an integer and set the units by
selecting minutes, hours, and days.
Single
Membership
Access Group
Specifies one of the access group that has been configured in the
Onboarding Template.