Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
ConfiguringGuests
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The following checks are performed prior the password is shared when one
or more users are selected:
l Notification options has either SMS / Email or both enabled
l Account is not locked / expired
10. (Optional) To send the password and details to Guest Users, select the required user
and click Resend Details to send the password and details to Guest Users.
The password is shared via email / SMS or both depending on the
notification options of the Onboarding Template to which the user is
associated with.
The following checks are performed prior the password is shared when one
or more users are selected:
l Notification options has either SMS / Email or both enabled
l Account is not locked / expired
11. (Optional) Select the required Guest User and click Edit to modify Guest User
accounts. For more information, see Modifying Guest User Account.
12. (Optional) Select the required Guest User(s) and click Delete, to remove accounts.
Tip:
Use Ctrl / Shift to select multiple records to delete.
13.
Click
Show Filter to specify the search parameters and quickly find all similar
records. The filter is applied to all columns displayed in the list view. For more
information, see
Finding Guest User Account. (Optional)
14. (Optional) (Optional) Select the Guest User and click Print, to print the account
summary.
Note:
Use the paging control at the bottom of the list to move forward or
backward by one page, or to the first or last page of the list. You can
control number of records to be displayed per page and also click an
individual page number to navigate to the specific page. Click Refresh
icon to refresh the view.
Field Descriptions
Use data in the following table to use New Guest User screen. The fields are