Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Accessing Devices
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Searching Specific Devices
Use this procedure to retrieve specific Device record summary based on the
search parameters
Procedure
1. In the navigation pane, click Devices > Devices tab.
The Devices screen is displayed along with the Device details created by
the Provisioner. By default, 25 Devices are displayed and you can extend
up to 75 Devices.
2.
In the
Devices screen, click Show Filter to specify the search parameters and
quickly find all similar records.
The Filter Devices screen is displayed:
3. To retrieve the specific Devices, do the following:
1. For Devices added by the Provisioner:
1. In the
Specify Filter section, select Provisioner from the
drop-down list.
2. Enter the operation (Starts with, Equals, Not Equals,
Contains, Ends With) and the name of the Provisioner.
3. Click Apply Filter. A list of Devices provisioned by the
selected Provisioner are displayed.
2. For Devices that belong to an Onboarding Template:
1. In the Specify Filter section, select Onboarding Template
and required template of the selected Onboarding
Template from the drop-down list.
2. Click Apply Filter. A list of Devices that belong to the
selected Onboarding Templates are displayed.
3. Devices activated in last X number of hours:
1. In the Specify Filter section, select Devices Activated in the
Last and enter the number of hours in the Hours field. You
can search up to a maximum of two years from the current
time.