Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Configuring Self-Service Provisioners
199 of 291
Self-Service Username Configures the name of the Provisioner account that
manages the Self-Service and also used in URL of the Self-
Service. The length of the name can be 30 characters or
less.
Note:
These fields should only contain letters, number,
hyphen, and underscore.
Service Type Configures basic properties of Self-Provisoning Service.
The Registration Page does not exist until you specify the
options. The options are:
l Guest User: If you select Guest User option as
Service Type and the Onboarding Template of
the type as Guest User, the users can create
their account directly. If the Onboarding
Template is of type Sponsor, then Sponsor
Approval is required. For more information, see
Configuring Sponsor Approval.
l Devices: If you select Device option as Service
Type, then you must select Onboarding
Template of the type a Devices only.
l Zero Touch Guest Access : If you select Zero Touch
Guest Access option as Service Type, then you must
select Onboarding Template of the type a Zero Touch
Guest Access only.
Password and Confirm
Password
Configures the password of the Provisioner. Since Guest
and IoT Manager encrypts the password, ensure that you
make a note of the password for future reference.
Note:
These fields should only contain alphanumeric
and special characters. Only these special
characters are allowed : ! @ # $ % ^ & * ( )
+ - .
Service Email Configures the email address of the Provisioner.