Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Internal ProvisionerOperations
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screen along with all the specified information.
l The URL to access the Provisioner application is https://<Guest
Manager & IOT Manager IP/Host Name>/GIM/provisioner/
l Provisioner URL can be also access through IP address or host name. For
example: https://<Guest Manager & IOT Manager IP / Host
Name>.
7. (Optional)Select the required Provisioner account and click Edit, to modify a
provisioner account. For more information, see Modifying Internal Provisioner
Account.
8.
(Optional) Click
Show Filter to narrow the search parameters and quickly find
all similar Provisioner accounts. For more information, see
Filtering Internal
Provisioner Account.
9. (Optional) Select the required Internal Provisioner(s) and click Delete, to remove
the created Internal Provisioner(s).
Tip:
Use Ctrl / Shift to select multiple records to delete.
When you delete a Provisioner(s), the application retains all Guest Users
and Device Accounts that were provisoned by the deleted Provisioner.
Field Descriptions
Use data in the following table to use Add Provisioner screen.
Name Description
Username, First
Name, and Last
Name
Configures the username, first name, and last name of
the Provisioner account details. The length of the
name can be 30 characters or less.
Note:
These fields should only contain letters, number,
hyphen, and underscore.