Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
ConfiguringAccess Groups
183 of 291
customized for your site; the Administrator structure the fields that needs to be
available during Guest User creation.
l User Groups - Single Membership: Configures the specific network to
which the Guest User has access. The Provisioner may select only one
Single Membership as the user must be assigned to one segment of the
network. For example, you can select south east regional sales department
VLAN as the Single Membership for the people belonging to the sales
department of the south east region.
l User Groups - Multiple Memberships: Configures wired, wireless or secured
wireless and typically the location of a switch or access point.
You can set Access Groups differently for Guest User and Device in their
respective tabs. The User Groups configured on Extreme Management Center
are available to the Guest and IoT Manager Administrator to map as Single and
Multiple Memberships. For more information on configuring User Groups, see
User Groups in Extreme Management Center.
The End System Groups configured on Extreme Management Center are
available to Guest and IoT Manager Administrator to map as Single and Multiple
Memberships. For more information on configuring End System Groups, see
End-System Groups in Extreme Management Center.
Note:
The Access Groups settings are optional. If you do not map the Access
Groups as Single and Multiple Memberships, then a link to the Access
Groups tab is displayed while creating an Onboarding Template.
Configuring Guest User Access Groups
Use this procedure to configure Guest User access groups.
Procedure
1. In the navigation pane, Click Onboarding Templates > Access Groups > Guest
Users tab. The Guest Users screen is displayed.