Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
ConfiguringAccess Groups
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The languages displayed are based on the locales configured in
Preferences tab. For more information, see the Setting the Locales section
in Setting Preferences.
2. In the Custom Field field, enter one or more labels as required in the (1-6) fields.
3. Click Save to save the configuration or click Clear to clear the configuration.
Note:
You cannot clear the default and other languages available in this
screen.
Field Descriptions
Use the data in the following table to use Device tab.
Name Description
Custom
Field
Specifies the labels for the custom fields to be displayed during Guest User
Registration.
For example,
If the Administrator specifies Location as the label for the Custom
Field 1 for the language English-US and the Provisioner or Self
Service Guest User selects English-Us as the language to be
displayed. Then depending on the Onboarding Template settings,
the location needs to be specified during Guest User registration.
For more information, see Registering a New Guest User.
Configuring Access Groups
The Access Groups tab in Onboarding Templates menu allows the
Administrator to map the Access Groups as Single and Multiple Memberships
that are available to the Provisioner during Guest User Registration as per the
Onboarding Template settings.
There are two types of Access Groups. The Extreme Management Center
Administrator needs to create “User Groups - Single Membership” and “User
Groups - Multiple Memberships” types of accounts in the server prior Provisioner
provides network access to the users at your facility. These groups are