Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Managing OnboardingTemplates
178 of 291
Procedure
1. In the navigation pane, click Onboarding Templates.
2. Click the required Onboarding Template from the list.
3. Click Copy.
4. In the Onboarding Template Name field, enter the name, description and notes for
the new Onboarding Template.
5. Modify the required changes in all the tabs for the new Onboarding Template.
6. Click Save to save the configuration or click Cancel to cancel the changes.
Deleting Onboarding Templates and Guest Accounts
Use this procedure to delete Onboarding Template(s), Onboarding Template
Member(s) and Expired Guest User(s).
Procedure
1. In the navigation pane, click Onboarding Templates.
2. Select the required Onboarding Template(s).
3. In the Delete drop-down list, click an option as required.
4. Click Yes or No in the confirmation message to delete the selected Onboarding
Template(s), Onboarding Template Member(s), and Expired Guest User(s).
Field Descriptions
Use data in the following table to use Delete option.
Name Description
Delete
Onboarding
Template(s)
Deletes the selected Onboarding Template(s).
Note
You cannot delete an Onboarding Template, if it is
associated with the Guest User(s) or Device(s) or
Provisioner(s). Use Delete Onboarding Template
Member(s) Option to proceed in such scenarios. In
case of failure, appropriate error message is displayed.