Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Managing OnboardingTemplates
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Managing Onboarding Templates
Onboarding Template is a collection of settings that establishes the
administrative rights and account settings of the Provisioners that associate with
it.
Use this procedure to manage an Onboarding Template.
Procedure
1. In the navigation pane, Click Onboarding Templates.
2. Click the required Onboarding Template to manage.
3. Click Add to create a new Onboarding Template. For more information, see Creating
an Onboarding Template.
4. Click Edit to modify and view the existing Onboarding Template. For more
information, see Modifying and Viewing an Onboarding Template.
5. Click Copy to create a copy of the existing Onboarding Template. For more
information, see Copying an Onboarding Template.
6. Click Delete to delete the selected Onboarding Templates, Onboarding Template
Members, and Expired Guest Accounts. For more information, see Deleting
Onboarding Templates and Guest Accounts.
Tip:
Use Ctrl / Shift to select multiple records to delete.
Modifying and Viewing an Onboarding Template
Use this procedure to edit and view an existing Onboarding Template.
Procedure
1. In the navigation pane, Click Onboarding Templates.
2. Select the required Onboarding Template from the list.
3. Click Edit > Summary tab to view an Onboarding Template summary.
Note: