Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
17 of 291
Problem: Unable to Access Guest and IoT Manager Application URL
269
Problem: User and Device Troubleshooting 269
Problem: Sponsor List is Not Available 270
Problem: Modification in Network Interface settings does not reflect post
deployment 270
Problem: Outlook Add-in Issues 271
Problem: Service Unavailable in Browser 271
Problem: Time Zone Issues for Schedule Tasks 271
Problem: Users/Devices are not getting cleaned up for Housekeeping
Tasks 272
Problem: Unable to Access GIM UI 273
Problem: LDAP Provisioner login fails 273
Problem: LDAP Sponsors are not populating in the Self-Service Page 274
Problem: Server Error during bulk creation 274
Problem: Unable to Renew Password 275
Problem: Guest User account is not created post sending SMS 275
Problem: Login URL redirects to Captive Portal 276
Problem: “Server Error. Please contact Administrator" Error message on
clicking Login URL 277
Problem: FQDN not being used in URLs 277
Problem: Unable to Customize Provisioner Login page 278
Problem: "Login failed. Invalid credentials/Account Expired” message
on clicking Login URL 279
Problem: Outlook Add-in throws Security Exception post enabling
FQDN 279
Command Line Interface 280
certificate
280