Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Creating anOnboarding Template
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Note:
If you are using the GIM Sponsor Retrieval
Advanced Configuration in Extreme Management
Center, the check box for GIM Sponsor LDAP Group
Filter controls additional Sponsor look-up based on
this LDAP Group.
For example,
Ex. CN=Gim,CN=Users,DC=SponGroup,DC=com
All the Sponsors are cached locally in Guest and IoT
Manager and the frequency of the refresh depends on
the Sync Duration.
l For example, if duration is specified as 1 hour, the cache
refreshes every hour.
Sponsor
Configuration
Configures sponsor additional details.
l Admin/Sponsor Email (Always Notified): Configures the email
that will always be notified for all the sponsor related mail
notification.
l Sponsor Response Timeout: Configures the time limit for
Sponsor approval. If you select this, the Default action on
timeout field is displayed. You can Approve / Deny the
request post specified timeout. For example, (0 - 480 min; 0 =
Immediate Default Action).
l Send Initial Notification to Guest: Enables or disables email
and SMS notification sent to Guest Users as part of the Self-
Service registration flow.
l Send Sponsor Response Notification to Guest: Enables or
disables email and SMS notification sent to Guest Users as part
of the Self-Service registration flow when Sponsor approves
or denies the access request.