Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Creating anOnboarding Template
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Sponsor
Details
Configures any one of the Sponsor details
l Manually Enter Sponsor Details: Configures the
Sponsor Email Domains. You can add email domain
name (2– 32 character length).
If the entered domain name is less than 2 characters or
more than 32 characters, the Add button is disabled.
For example, the domain name must be in the following
the format:
<name>@healthbenifits.co.in
<name>@companyname.org
<name>@extremenetworks.travelersinsurance.c
om
If you have added the Sponsor Email Domains, it forces
the Guest User to have a Sponsor in particular email
domain.
l Predefined Sponsor: Configures the Sponsor email
address. Add the Sponsor email address in the
Predefined Sponsor Email field.
In the Sponsor Email Field, do one of the following:
l Select Guest Selects from Predefined Sponsor list to
select Sponsor email address from the predefined list .
l Select Guest must specify Sponsor Email to match to
specify the Sponsor email address that matches one of
the email address from the predefined list.
l Fixed Sponsor: Configures the optional First Name, Last
Name fields. The Email field is mandatory to be
configured. These details are not visible to the Guest
User.
l Configured Sponsor LDAP Group: Configures the
Sponsor LDAP Group. This group contains all the
sponsors that the user must select for approval.