Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Creating anOnboarding Template
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Before you begin
Login to the Guest and IoT Manager application and ensure that it is connected
with the Access Control Engine. For more information, see Configuring Engine
Details.
Procedure
1. In the navigation pane, click Onboarding Templates > Add.
2. In the Common tab, configure the name and common details for the Onboarding
Template. For more information, see Configuring the Common Details.
3. In the Guest Users tab, configure the Guest User Account Details For more
information, see Configuring the Guest User Account Details, Configuring Guest
User Provisioning Using Outlook Add-in, , Configuring Guest User Provisioning
Using Vouchers,Configuring Guest User and Device Provisioning Using CSV, and
Configuring Zero Touch Guest User Provisioning,.
4. In the Sponsor tab, configure Sponsor approval, if Self-Service Guest Users must be
approved by a Sponsor before they are granted access. For more information, see
Configuring Sponsor Approval.
5. In the Devices tab, configure User Device details for this Onboarding Template. For
more information, see Configuring the Devices Record Details.
Important:
If Sponsor Approval is configured, Provisioners belonging to this
Onboarding Template cannot manage Devices.
6. In the Device Type Groups tab, configure the Device Type(s) and Group(s) for the
particular Onboarding Template. For more information, see Configuring Device Type
Groups.
7. In the Notification tab, configure the notification templates used for sending account
details to Guest User / Sponsor. For more information, see Configuring the Account
Notification Templates.
8. In the Advanced tab, configure the advanced details for this Onboarding Template if
required. For more information, see Configuring Advanced Details.
9. Check your entries and click Save to save the configuration.
Guest and IoT Manager creates the Onboarding Template.
Note: