Configuration Guide
Table Of Contents
- ExtremeControl Guest and IoT Manager Configuration
- Extreme Networks® Software License Agreement
- Table of Contents
- About this Document
- New in this Document
- Guest and IoT Manager Overview
- Installing Guest and IoT Manager
- Administering Guest and IoT Manager
- Configuring Onboarding Template
- Creating an Onboarding Template
- Configuring the Common Details
- Configuring the Guest User Account Details
- Configuring Sponsor Approval
- Configuring the Device Record Details
- Configuring Device Type Groups
- Configuring the Account Notification Templates
- Configuring Advanced Details
- Configuring Guest User Provisioning Using Outlook Add-in
- Configuring Guest User Provisioning Using Vouchers
- Configuring Guest User and Device Provisioning Using CSV
- Configuring Device Record Details
- Configuring Zero Touch Guest User Provisioning
- Managing Onboarding Templates
- Configuring Custom Attributes
- Configuring Access Groups
- Creating an Onboarding Template
- Configuring Provisioners
- Configuring Self-Services
- Managing Guest Users
- Managing Devices
- Configuring Guest and Devices
- Using Self-Provisioning Services
- Guest and IoT Manager Add-In for Outlook
- Automated Login of the Guest User using the Login URL
- Troubleshooting and FAQs
- Testing RADIUS Connection Settings
- Restarting Guest and IoT Manager
- Problem: Virtual Appliance Troubleshooting
- Problem: Saving Access Control Engine Settings
- Problem: User Groups / End System Group Not Visible in Guest and IoT Manager
- Problem: Provisioner Cannot Login
- Problem: Guest and IoT Manager Email / SMS Notification Failed
- Problem: Unable to Access Guest and IoT Manager Application URL
- Problem: User and Device Troubleshooting
- Problem: Sponsor List is Not Available
- Problem: Modification in Network Interface settings does not reflect post dep...
- Problem: Outlook Add-in Issues
- Problem: Service Unavailable in Browser
- Problem: Time Zone Issues for Schedule Tasks
- Problem: Users/Devices are not getting cleaned up for Housekeeping Tasks
- Problem: Unable to Access GIM UI
- Problem: LDAP Provisioner login fails
- Problem: LDAP Sponsors are not populating in the Self-Service Page
- Problem: Server Error during bulk creation
- Problem: Unable to Renew Password
- Problem: Guest User account is not created post sending SMS
- Problem: Login URL redirects to Captive Portal
- Problem: “Server Error. Please contact Administrator Error message on clickin...
- Problem: FQDN not being used in URLs
- Problem: Unable to Customize Provisioner Login page
- Problem: Login failed. Invalid credentials/Account Expired” message on clicki...
- Problem: Outlook Add-in throws Security Exception post enabling FQDN
- Command Line Interface
Creating anOnboarding Template
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For non-authentication based API, the API Information can be executed without
any authorization. The response contains the API Information details.
For any REST API that requires authentication, you must provide the Provisioner
credentials by clicking the Authorize Button. Post Authorization one can
execute any APIs that require authentication.
For all the APIs the api-version header is pre-populated with v1.0 as the default
value that helps the admin to determine how to use it. Similarly, the Device and
Guest User JSONs are shown as default body wherever applicable.
You can check for the sample JSON under Models. Each API can be tested to
see the response. For a ready reference, the possible response codes and the
brief response message is also displayed.
For more information about REST API see, the Guest & IoT Manager REST APIs
document.
Configuring Onboarding Template
This module is intended for Guest and IoT Manager Administrator to create and
manage Onboarding templates to be associated with Provisioner accounts.
The Guest and IoT Manager Administrator configures the Onboarding Template
which specifies how Users / Devices can be onboarded by the Provisioner.
Administrator can also configure Custom Attributes and Access Groups.
If you are a Provisioner, you may skip this section, see the ExtremeControl Guest
and IoT Manager Configuration document.
Creating an Onboarding Template
The Onboarding Templates tab in the Onboarding Templates menu is a
collection of settings that establishes the administrative rights and account
settings of the Provisioners that associate with it.
Use this procedure to create an Onboarding Template for each set of
Provisioners that require a unique set of rules for creating Guest Users account /
Device records. Every Provisioner must belong to at least one Onboarding
Template.