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Installation Guide

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Table Of Contents
Troubleshooting
This chapter provides guidelines for diagnosing and troubleshooting issues with ExtremeAnalytics Virtual Sensor installation.
Cloud-connector process in loop
If the cloud-connector process fails to resolve the IP address and is stuck in an endless loop, perform the following steps:
1. Login to the Virtual Sensor VM and check the cloud-connector log le, located at /tmp/cloud.log.
2. Try to install Virtual Sensor again using one of the following methods:
• XMC Connect: See the section ExtremeAnalytics Virtual Sensor Conguration in ExtremeAnalytics User Guide
• vSphere Web client: See the section Virtual Sensor installation using vSphere Web Client on page 15
ExtremeAnalytics Virtual Sensor 1.0.0 Software Installation Guide
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