Extreme Campus Controller Upgrade Service Contract

Upgrade Extreme Campus Controller
Contracts
Method 1: Search for Contracts on page 8
Method 2: Available Contract List on page 10
All customers who are upgrading to Extreme Campus Controller must obtain a new Activation Key.
There is more than one way to navigate to the Service Contract Upgrade page: Method 1 illustrates how
to search for a contract by Adoption Key or Activation Key. Method 2 illustrates how to display a list of
your available contracts. Use either navigation path in the Support Portal.
Note
Upgrading from v4.76.x to v5.06.x will result in a license violation. You must apply a new
Activation Package for Extreme Campus Controller v5.06.
Direct customer account access: Partners may be able to see customer records but may not
be able to execute workflows. License migration needs to be performed in the context of the
target customer’s account.
Method 1: Search for Contracts
To upgrade your contracts to Extreme Campus Controller:
1. Log into the Extreme Support Portal: https://extremeportal.force.com/.
2. Scroll down to Support Activities and select Service Contract Upgrade.
You have the option to search for contracts using one of the following keys:
• Adoption Key
• Activation Key
8
Extreme Campus Controller Upgrade Service Contract for version 5.06.01