Extreme Campus Controller Upgrade Service Contract

Table Of Contents

Method 2: Available Contract List

To upgrade your contracts to Extreme Campus Controller:

1. Log into the Extreme Support Portal: https://extremeportal.force.com/.

2. Scroll down to Support Activities and select Service Contracts. Or, go to Support > Service

Contracts Home.

A list of your contracts displayed. The Request Upgrade button displays next to the contract that is

to be upgraded.

Figure 3: Contract Request Upgrade

3. To see the assets associated with the upgraded contract, select the contract link.

4. Select Request Upgrade.

An upgrade email is sent to you indicating that the migration process to Subscription has been

completed. Attached you will ﬁnd a list of upgraded items.

For instructions on how to generate the Activation Package, see Generating Activation Package on

page 11. The Activation Package includes your Customer Unique ID (CUID), capacity limits, and

certiﬁcates for a virtual appliance. (Physical appliances include certiﬁcates pre-installed.)

For more information about product licensing and installing the Activation Package, see the Extreme

Campus Controller User Guide.