User's Guide
Table Of Contents
- Table of Contents
- Preface
- Welcome to Extreme Campus Controller
- Dashboard
- Monitor
- Sites List
- Device List
- Access Points List
- Smart RF Widgets
- Switches List
- Networks List
- Clients
- Policy
- Configure
- Network Configuration Steps
- Sites
- Add a Site
- Modifying Site Configuration
- Site Location
- Adding Device Groups to a Site
- Add or Edit a Configuration Profile
- Associated Profiles
- Associated Networks
- Mesh Point Profile Configuration
- Configure Client Bridge
- Understand Radio Mode
- Radio as a Sensor
- Advanced AP Radio Settings
- VLAN Profile Settings
- AirDefense Profile Settings
- ExtremeLocation Profile Settings
- IoT Profile Settings
- Positioning Profile Settings
- Analytics Profile Settings
- RTLS Settings
- Advanced Configuration Profile Settings
- Configuring RF Management
- Configuring a Floor Plan
- Advanced Tab
- Devices
- Networks
- Policy
- Automatic Adoption
- ExtremeGuest Integration
- AAA RADIUS Authentication
- Onboard
- Onboard AAA Authentication
- Manage Captive Portal
- Manage Access Control Groups
- Access Control Rules
- Tools
- Administration
- System Configuration
- Manage Administrator Accounts
- Extreme Campus Controller Applications
- Product License
- Glossary
- Index
To access the Troubleshooting tools go to:
• Monitor > Devices > Access Points. Select an AP and select Troubleshooting, or
• Monitor > Sites. Select a site and select Troubleshooting.
The following tools are available from the Troubleshooting tab:
• AP Packet Capture
• AP Remote Console
• Smart Poll
Related Topics
Packet Capture on page 83
Opening Live SSH Console to a Selected AP on page 87
Smart Poll on page 88
Packet Capture
Use Packet Capture to identify network inconsistencies by intercepting packets from the APs. Packets
are captured based on the parameter configurations that you specify.
The Overview dashboard oers a packet capture instances widget that displays instances of packet
captures to assist with network troubleshooting.
Capture packets from an individual AP or from a site. To capture packets from an individual AP, go to
Monitor > Devices > Access Points. Select an access point, then select Troubleshooting > Packet
Capture.
To capture packets associated with a site, go to Monitor > Sites. Select a site, then select
Troubleshooting > Packet Capture.
Note
Use at least one IP address or MAC address filter when capturing packets from a site.
The packets are logged in a PCAP file. The PCAP file is temporarily stored on the Extreme Campus
Controller that is associated with the AP or site. To view the PCAP file, export the file to a host running
Wireshark.
Note
Live Packet Capture is available in addition to the saved file option. After starting Packet
Capture, start Wireshark and add the remote interface using the Extreme Campus Controller
management IP address. See the Wireshark documentation for details.
Extreme Campus Controller supports up to 10 simultaneous instances of packet capture. The maximum
PCAP file size is 1GB, stored locally on appliances E1120, E2120, E2122, E3120, VE6125, and VE6125K. The
virtual appliances VE6120, VE6120H, and VE6120K support a 200MB PCAP file. Files can also be stored
on a remote SCP server.
Packets can be captured from APs associated with either Extreme Campus Controller in an availability
pair. If the availability connection is disrupted, packet capture stops.
Monitor
Access Points List
Extreme Campus Controller User Guide for version 5.46.03 83