User guide

B-10 B
LACK
D
IAMOND
U
SER
G
UIDE
T
ROUBLESHOOTING
• Both ends of the Gigabit link are set to the same autonegotiation state.
Both sides if the Gigabit link must be enabled or disabled. It the two are different,
typically the side with autonegotiation disabled will have the link LED list, and the
side with autonegotiation enabled will not list. The default configuration for a
Gigabit port is autonegotiation enabled. This can be verified by entering the
following command:
show port config
On power-on, some I/O modules do not boot:
Check if you are using 110V power input. the BlackDiamond powers only up to four
modules if it is connected to a 110V outlet.
Error LED on the MSM turns amber:
Check the syslog message for a “critical” software error.
Status LED on the I/O module turns amber:
Check the syslog message for a related I/O module error. If the error is an inserted an
I/O module that conflicts with the software configuration, use one of the following
commands to reset the slot configuration:
clear slot
config slot <slot> module [f32t | f32f | g4x | g6x]
Otherwise, contact Extreme Networks for further assistance.
U
SING THE
C
OMMAND
-L
INE
I
NTERFACE
The initial welcome prompt does not display:
Check that your terminal or terminal emulator is correctly configured.
For console port access, you may need to press [Return] several times before the
welcome prompt appears.
Check the settings on your terminal or terminal emulator. The settings are 9600 baud, 8
data bits, 1 stop bit, no parity, XON/OFF flow control enabled.