Quick Reference Guide

ExtremeWireless 802.11ax AP4000 and
AP4000U Indoor Access Points
AP4000 and AP4000U Overview
The AP4000 and AP4000U access points are high-performance, 802.11ax Wi-Fi 6E
access points. Designed for high-density indoor environments, the access points can
operate in 6 GHz, 5 GHz band, and 2.4 GHz bands. The access points can support IEEE
802.11ax Orthogonal Frequency-Division Multiple Access (OFDMA) multi-user access.
The access point can be installed on an indoor environment such as a ceiling rail, on non-
standard ceilings, and on a wall.
The AP4000 and AP4000U access points have the following features:
• One multicolor LED status light
For LED activity description, see “Status LED Activity Description”
• One light sensor located at the top of the device
• Two Ethernet ports - Eth0 and Eth1
Ethernet ports (Eth0 and Eth1) automatically negotiate half- and full-duplex
connections with the connecting device.
– Eth0: 100/1000/2500 Mbps auto-negotiation Ethernet port, RJ45, Power over
Ethernet (PoE) at 802.3at
– Eth1: 10/100/1000 Mbps auto-negotiation Ethernet port, RJ45
These ports are auto-sensing and adjust to straight-through and crossover
standard Cat5e or better Ethernet cables automatically. The access point receives
power through an Ethernet connection to the Eth0 port from power sourcing
equipment (PSE) that is compatible with the 802.3at and 802.3at standards.
• One USB port
Use the USB port to connect USB-based beacons such as iBeacon and Internet of
Things (IoT) devices. Remove the screw that secures the protective cover to access
the USB port.
• One micro USB console port
• One reset button
• One Kensington lock
The best practice is to use Kensington locks for locking the device.
• Temperature:
– Operating temperature: 0 °C to +50 °C (+32 °F to +122 °F)
– Storage temperature: -40 °C to +70 °C (-40 °F to +158 °F)
• Relative humidity: 0% to 95% non-condensing
Power Specifications
• IEEE 802.3at PoE Power
• Ultra-wideband (UWB) support on AP4000U
Power Options
• Power Draw:
– Typical: 13.0 W; Max: 14.5 W (without USB)
– Typical: 15.8 W; Max: 17.3 W (with USB)
• 802.3at PoE capable
• Gigabit Ethernet port (RJ45 power input pins: Wires 4,5,7,8 or 1,2,3,6)
For detailed device and radio specifications, refer to the AP4000 Data Sheet.
Figure 1 AP4000 and AP4000U access points hardware components
Table 1 AP4000 access point hardware ports
Status LED Activity Description
The AP4000 and AP4000U access points have one status light on top of the chassis. The
status light conveys operational states for system power, firmware updates, Ethernet and
wireless interface activity, and major alarms.
• Steady white: The device has successfully established a Control And Provisioning of
Wireless Access Points (CAPWAP) connection to ExtremeCloud IQ and is operating
normally.
• Slow-blinking white: The device has a CAPWAP connection to ExtremeCloud IQ, but is
operating on 802.3af power instead of 802.3at power.
• Steady amber: The device is initializing, rebooting, or is running without a CAPWAP
connection.
• Slow-blinking amber: The device has no CAPWAP connection to ExtremeCloud IQ,
and is operating on 802.3af power instead of 802.3at power.
• Fast-blinking amber: The device is upgrading its IQ Engine firmware.
• Dark: power is off.
Micro USB Console Port
Through the console port, you can make a serial connection between your management
system and the access point.
Callout Description
1 Eth1
2 Eth0/PoE+
3 Console port
4 USB port
5 Reset button
6 Security Kensington lock
AP4000 and AP4000U Box Contents
Ensure that the following items are available:
All optional brackets and accessories are sold separately. For detailed instructions about
all mounting procedures, refer to the ExtremeWireless AP4000 Access Point Installation
Guide and the 802.11ax and Cloud Access Points Accessories Guide in the Extreme
Networks Documentation Support site.
Position the Access Point before Installation
There is a red dot on the back of the access point and the bracket that will work as a guide
to position the access point for installation. Line up the red dot on the access point and
the bracket for ease of installation.
Install the Access Point
Use these instructions as guidelines for mounting and connecting the AP4000 or the
AP4000U access point easily and safely.
Install the Access Point on a Standard Ceiling Rail
The AP4000 and AP4000U access points ship with a mounting bracket for standard 15/
16 in. dropped ceiling grid. For non-standard ceiling rail installations, see “Install the
Access Point on a Non-Standard Ceiling Grid or a Wall” .
1 Remove the ceiling tiles.
2 Align the accessory on the ceiling rail in such a way that the accessory metal hinges
are almost parallel to the sides of the ceiling rail.
3 Rotate the accessory clockwise until the metal hinges hook over the edge of the rail
and the white tabs click in place.
Figure 2 AH-ACC-BKT-AX-TB bracket
Table 3 AH-ACC-BKT-AX-TB bracket parts description
4 Attach the Ethernet port cap to the access point Ethernet port.
For more information about Ethernet cap, refer to Ethernet Cap Accessory
Information on the 802.11ax and Cloud Access Points Accessories Guide.
5 Align the red dot on the back of the access point against the bracket red dot.
6 Press and rotate the access point 1/8th turn clockwise until it clicks into place on the
accessory.
Note: When you connect to the device using the micro USB Console port, the
management station from which you connect to the device must have a VT100
emulation program, such as Tera Term Pro (a free terminal emulator) or
Hilgraeve HyperTerminal (provided with Windows operating systems from XP
forward).
Table 2 Contents of the AP4000 Box
Quantity Item
1 An AP4000 or AP4000U access point
1
Mounting bracket for 15/16 in. T-bar ceiling installation (part number AH-
ACC-BKT-AX-TB)
1 Quick Reference Guide
Electrical Hazard: Only qualified personnel must perform installation
procedures.
Note: There are two white tabs in the back of the accessory that holds on to
the ceiling rail in place. Use your finger to push and unhook one side of the
white tab if you want to remove the accessory from the ceiling rail.
Callout Description
1 Metal hinges on the AH-ACC-BKT-AX-TB bracket
2 Mounting holes for wall mounting
3 White tab on the AH-ACC-BKT-AX-TB bracket
Note: The accessory has a circular tip that fits into the circular depression on
the back of the access point.
Figure 3 AP4000 or AP4000U access point ceiling install
7 Attach the Cat6 RJ45 cable to the Eth0 or Eth1 port.
8 Place the cable cover over the Ethernet cable.
9 Replace the ceiling tiles.
Install the Access Point on a Non-Standard Ceiling
Grid or a Wall
For detailed non-standard ceiling grid installation or wall installation instructions, refer to
the 802.11ax and Cloud Access Points Accessories Guide.
The access point can be installed on a non-standard ceiling grid using the following
accessories:
Table 4 Non-standard ceiling grid and wall accessories information
Bracket part number Description
AH-ACC-BKT-AX-TB
Mounting bracket for 15/16 in. ceiling grid
AH-ACC-BKT-AX-IL
Mounting bracket for 9/16 in. wide T-bar with
protrusion, 9/16 in. ceilings, and walls
AH-ACC-BKT-AX-SL
Mounting bracket for 1/8 in. and
1/4 in. ceiling grids with a bottom opening
ACC-BKT-AX-JB
Junction box or wall mounting for indoor access
points
ACC-BKT-AX-BEAM
Beam mounting for indoor access points
Lock the Access Point after Installation
Secure the access point by using the Kensington lock on the side of the access point. The
security feature is used to prevent the access point from being removed from the
mounting accessory.
Antenna Information
The access points have internal antennas.
• 2 Dual-band 2.4G/5G antennas
• 2 6G band antennas
• 2 scanning 2.4G/5G/6G antennas
• 1 BLE antenna
• 1 UWB antenna (for AP4000U only)
Professional Installation Instruction
Installation personnel
This product is designed for specific application and needs to be installed by a qualified
personnel who has RF and related rule knowledge. The general user shall not attempt to
install or change the setting.
Installation procedure
Refer to the ExtremeWireless AP4000 Access Point Installation Guide.
Instructions d'installation professionnelle
Installation
Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie
maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne
doivent pas etre modifies par l'utilisateur final.
Procedure d'installation
Consulter le manuel d'utilisation ExtremeWireless AP4000 Access Point Installation Guide.
AH-ACC-BKT-AX-WL
Mounting bracket for direct-to-wall installations
AH-ACC-BKT-916-KIT
9/16 in. ceiling mount brackets for non-flat and
protruded ceiling tiles. Use with AH-ACC-BKT-AX-
TB
ACC-BKT-TB-NF
Adapter bracket AH-ACC-BKT-TB for 15/16 in. wide
T-bars non-flat or protruded ceiling tiles
ACC-BKT-AX-WNGADAPT
Adapter bracket for using cloud access point with
WiNG mounting plate (#37201)
Note: The default bracket for wall installation is the ACC-BKT-AX-JB bracket.
Order the -JB bracket for new wall installations. The AH-ACC-BKT-AX-WL
bracket is for users who already have the -WL brackets.
Warning: Select the installation position and ensure that the final output
power does not exceed the limit set forth in relevant rules. The violation of the
rule could lead to serious federal penalty.
Warning: Avertissement: Choisir avec soin la position d'installation et
s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La
violation de cette regle peut conduire a de serieuses penalites federales.
Bracket part number Description