Altitude™ 4700 Series Access Point Installation Guide Extreme Networks, Inc. 3585 Monroe Street Santa Clara, California 95051 (888) 257-3000 (408) 579-2800 http://www.extremenetworks.
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Table of Contents Chapter 1: Introduction............................................................................................. 5 Document Conventions ........................................................................................ 5 Warnings............................................................................................................ 6 Site Preparation..................................................................................................
Chapter 5: Regulatory Compliance .......................................................................... 53 Country Approvals ............................................................................................. 53 Health and Safety Recommendations.................................................................. 54 Warnings for the use of Wireless Devices ....................................................... 54 Potentially Hazardous Atmospheres .................................................
1 Introduction As a standalone access point, an Altitude™ 4700 Series Access Point provides small and medium-sized businesses with a consolidated wired and wireless networking infrastructure, all in a single device. The integrated router, gateway, firewall, DHCP and Power-over-Ethernet (PoE) simplify and reduce the costs associated with networking by eliminating the need to purchase and manage multiple pieces of equipment.
Introduction CAUTION Care is required. Disregarding a caution can result in data loss or equipment malfunction. WARNING! Indicates a condition or procedure that could result in personal injury or equipment damage. Warnings ● Read all installation instructions and site survey reports, and verify correct equipment installation before connecting the access point to its power source. ● Remove jewelry and watches before installing this equipment.
● Identify and document where all installed components are located. ● Provide a sufficient number of power drops for your equipment. ● Ensure adequate, dust-free ventilation to all installed equipment. ● Identify and prepare Ethernet and console port connections. ● Verify that cable lengths are within the maximum allowable distances for optimal signal transmission.
Introduction 8 Altitude 4700 Series Access Point Installation Guide
2 Hardware Installation An Altitude 4700 Series Access Point installation includes mounting the access point, connecting the access point to the network, connecting antennas and applying power. Installation procedures vary for different environments.
Hardware Installation The available Altitude 4700 Series Access Point SKUs are shown in the following table: SKU Part Number Description 4710-US 15751 Altitude 4710 dual radio 11abgn access point with external antennas. Comes with an express card slot. For U.S. regulatory domain. 4710-ROW 15752 Altitude 4710 dual radio 11abgn access point with external antennas. Comes with express card slot. For Rest of the World regulatory domain.
Contact Extreme Networks support to report missing or improperly functioning items. Access Point Power Options The access point has the following power options: ● External power supply ● Power over Ethernet (PoE) from switch ● Power over Ethernet (PoE) from power injector ● An external power supply and PoE simultaneously The access point can be powered using either a specific 48 volt power supply or a specific POE Injector.
Hardware Installation If the access point is provided both POE power over the GE1/POE port and 5014000247R supplied AC power concurrently, the access point will source power from the 5014000247R supply only. Disconnecting AC power from the 5014000247R supply will cause the access point to reboot before sourcing power from the POE injector.
Reset Button The following Illustration shows the position of the reset button on the Altitude 4700 Series Access Point (the access point is shown with a T-Bar installed). The reset button reverts the access point back to its factory default configuration. 5HVHW %XWWRQ Access Point Placement For optimal performance, install the access point away from transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators and other industrial equipment.
Hardware Installation Place the access point using the following guidelines: ● Install the access point at an ideal height of 10 feet from the ground. ● Orient the access point antennas vertically for best reception. ● Point the access point antennas downward if attaching to the ceiling. To maximize the access point’s radio coverage area, Extreme Networks recommends conducting a site survey to define and document radio interference obstacles before installing the access point.
There are two 802.11an/802.11bgn dualband radios in an Altitude 4700 Access Point for WLAN operation: labeled as R1 and R2. Radio R1 is set as an 802.11bgn radio (2.4 GHz) and radio R2 as 802.11an radio (5 GHz). The frequency band of these radios cannot be changed for WLAN operation. However, radio R1, radio R2, or both can be configured to a Rogue AP detector or a WIPS sensor. When the radio (R1 or R2) is in the Rogue AP detector mode or the WIPS sensor mode, it can cover both 2.4 GHz and 5 GHz band.
Hardware Installation the coverage area. Do not mount the access point in a location that has not been approved in a site survey. Wall Mounting Wall mounting requires hanging the access point along its width (or length) using the pair of slots on the bottom of the unit and the access point mounting template (on the next page) for the screws. CAUTION An access point should be wall mounted to concrete or plaster-wall-board (dry wall) only. Do not wall mount the access point to combustible surfaces.
Altitude 4700 Series Access Point Installation Guide 17
Hardware Installation To mount the access point on a wall using the provided template: 1 Photocopy the template (on the previous page) to a blank piece of paper. Do not reduce or enlarge the scale of the template. CAUTION If printing the mounting template (on the previous page) from an electronic PDF, dimensionally confirm the template by measuring each value for accuracy. 2 Tape the template to the wall mounting surface.
NOTE It is recommended the access point be mounted with the RJ45 cable connector oriented upwards or downwards to ensure proper operation. 11 Cable the access point using either the Power Injector solution or the power supply. For Power Injector installations: a Connect a RJ-45 CAT5e (or CAT6) Ethernet cable between the network data supply (host) and the Power Injector Data In connector.
Hardware Installation 13 The access point is ready to configure. For information on basic access point device configuration, see “Basic 4700 Series Configuration” on page 31. Suspended Ceiling T-Bar Installations A suspended ceiling mount requires holding the access point up against the T-bar of a suspended ceiling grid and twisting the access point chassis onto the T-bar.
power switch. The Power Injector receives power as soon as AC power is applied. For standard 48 volt power adapter (5014000247R) and line cord installations: a Connect RJ-45 CAT5e (or CAT6) Ethernet cable between the network data supply (host) and the access point’s GE1/POE port. b Verify the power adapter is correctly rated according the country of operation. c Connect the power supply line cord to the power adapter. d Attach the power adapter cable into the power connector on the access point.
Hardware Installation 11 Rotate the access point chassis 45 degrees counter-clockwise. The clips click as they fasten to the T-bar. 12 The access point is ready to configure. For information on basic access point device configuration, see “Basic 4700 Series Configuration” on page 31. NOTE If the access point is utilizing remote management antennas, a wire cover can be used to provide a clean finished look to the installation. Contact Extreme Networks for more information.
NOTE Both the Altitude 4710 Access Point and the Altitude 4750 Access Point are Plenum rated to UL2043 and NEC1999 to support above the ceiling installations. To ensure UL compliance and proper access point operation within the Air Handling Plenum, the access point must be installed with the bottom surface of the unit in contact with the un-finished surface of the ceiling tile. This will facilitate the positioning of the light pipe (described in the following pages) through the ceiling tile.
Hardware Installation 4 Mark a point on the finished side of the tile where the light pipe is to be located. 5 Create a light pipe path hole in the target position on the ceiling tile. 6 Use a drill to make a hole in the tile the approximate size of the access point LED light pipe. CAUTION Extreme Networks recommends care be taken not to damage the finished surface of the ceiling tile when creating the light pipe hole and installing the light pipe.
12 Extreme Networks recommends attaching safety wire to the access point safety wire tie point or security cable (if used) to the access point’s lock port. 13 Align the ceiling tile into its former ceiling space. 14 Cable the access point using either the Power Injector solution or the power supply. For Power Injector installations: a Connect a RJ-45 CAT5e (or CAT6) Ethernet cable between the network data supply (host) and the Power Injector Data In connector.
Hardware Installation 17 The access point is ready to configure. For information on basic access point device configuration, see “Basic 4700 Series Configuration” on page 31. LED Indicators Altitude 4700 Series Access Points have six LEDs on the top of the access point housing, and one optional LED light pipe at the bottom of the unit. Five LEDs illuminate (on top of the housing) for dual radio models and six illuminate for three radio models.
NOTE Depending on how the 5 GHz and 2.4 GHz radios are configured, the LEDs will blink at different intervals between amber and yellow (5 GHz radio) and emerald and yellow (2.4 GHz radio). The LEDs on the top housing of the access point are clearly visible in wall and below ceiling installations.
Hardware Installation Three Radio Altitude 4700 Series Access Point LEDs A three radio Altitude 4700 Series Access Point has the following unique LED behavior: LED 1 LED 2 (LAN) LED 3 (WAN) LED 4 - 5 GHz Blinking Red Green defines Green defines indicates normal GE1 normal GE2 booting. Solid operation. operation. Red defines the diagnostic mode. White defines normal operation. 28 Blinking Amber indicates 802.11a activity. LED 5 - 2.4 GHz LED 6 Blinking Emerald indicates 802.11bg activity.
Dual Radio Altitude 4700 Series Access Point (2.4/5 Ghz) LEDs A dual radio (2.4/5 Ghz) model access point has the following unique LED behavior: LED 1 LED 2 (LAN) LED 3 (WAN) LED 4 - 5 GHz LED 5 - 2.4 GHz Blinking Red indicates booting. Solid Red defines the diagnostic mode. White defines normal operation. Green defines normal GE1 operation. Green defines normal GE2 operation. Blinking Amber indicates 802.11a activity. A 5 second Amber and Yellow blink rate defines 802.11an activity.
Hardware Installation Rear LED The LED on the rear (bottom) of the Altitude 4700 Series Access Points is optionally viewed using a single (customer installed) extended light pipe, adjusted as required to suit above the ceiling installations. The LED light pipe has the following color display and functionality LED 7 Blinking Red (160 msec) indicates a failure condition. Solid Red defines the diagnostic mode. White defines normal operation.
3 Basic 4700 Series Configuration To access the access point via the GE1/POE port, the GE1/POE port default setting is DHCP client. To access the access point via the GE2/WAN port, the default WAN IP address is 10.1.1.1. For optimal viewing of the Web UI, the screen resolution should be set to 1024 x 768 pixels or greater. NOTE For advanced configuration options beyond the scope of this guide, refer to the Altitude 4700 Series Access Point Product Reference Guide.
Basic 4700 Series Configuration If initially connecting to the access point through the LAN port: a The LAN (or GE1/POE) port default is set to DHCP. Ensure the access point’s GE1/POE port can obtain its IP address from a DHCP server. The access point should receive its IP address automatically. b To view the IP address, connect one end of a null modem serial cable to the access point and the other end to the serial port of a computer running HyperTerminal or similar emulation program.
The login screen displays. 2 Log in using admin as the default User ID and admin123 as the default password.
Basic 4700 Series Configuration 3 Change the password. Type the current password and a new admin password in fields provided, and click Apply. Once the admin password has been updated, a warning message displays stating the access point could be operating illegally unless set to operate in the correct country. Proceed to “Configuring “Basic” Device Settings” on page 35 to validate the country setting.
CAUTION Only a qualified installation professional should set or restore the access point’s radio and power management configuration in the event of a password reset. Configuring “Basic” Device Settings Configure a set of minimum required device settings within the Quick Setup screen. The values (LAN, WAN etc.) can often be defined in other locations within the menu tree. When you change the settings in the Quick Setup screen, the values also change within the screen where these parameters also exist.
Basic 4700 Series Configuration 3 Refer to the AP-4700 System Settings field to define the following parameters: a Assign a System Name to define a title for this access point. The System Name is useful if multiple devices are being administered. b Select the Country for the access point’s country of operation. The access point prompts for the correct country code on the first login. A warning message also displays stating an incorrect country setting may result in illegal radio operation.
c Optionally enter the IP address of the server used to provide system time to the access point within the Time Server field. Once the IP address is entered, the access point’s Network Time Protocol (NTP) functionality is engaged automatically. d Define a primary and alternate WIPS server IP Address for WIPS Server 1 and 2. These are the addresses of the primary and secondary WIPS console server. WIPS support requires an Extreme Networks AirDefense WIPS Server on the network.
Basic 4700 Series Configuration Radio Button Dual Radio SKU Three Radio SKU 2.4 GHz WLAN, 5.0 GHz WLAN & Sensor Not Available Radio 1 WLAN, Radio 2 WLAN, Radio 3 WIPS 2.4 GHz WLAN, & Sensor Radio1 WLAN, Radio 2 WIPS Radio 1 WLAN, Radio 2 WIPS, Radio 3 WIPS 5.0 GHz WLAN & Sensor Radio 1 WIPS, Radio 2 WLAN Radio 1 WIPS, Radio 2 WLAN, Radio 3 WIPS 2.4 GHz WLAN & 5.
NOTE The AP4700 GE2 port will not be enabled unless a POE power source is used that supplies 802.3at power to the access point's GE1/POE port. Make sure an APPSBIAS1P3AFR model Power Injector is used to ensure 30 WATTS of power is available to enable the WAN port. If a legacy 802.3af power supply is utilized, the GE2 port will not be operational. a Select the Enable WAN Interface checkbox to enable the WAN port. Disable this option to effectively isolate the access point’s WAN connection.
Basic 4700 Series Configuration NOTE Extreme Networks recommends the WAN and LAN ports should not both be configured as DHCP clients. c If the DHCP client option is not enabled, specify an IP address and subnet mask for the access point’s WAN connection. An IP address uses a series of four numbers expressed in dot notation, for example, 190.188.12.1. d If the DHCP client option is not enabled, specify a Default Gateway address for the access point’s WAN connection.
a Select the Enable LAN Interface checkbox to forward data traffic over the access point LAN connection. The LAN connection is enabled by default. b Use the This Interface drop-down menu to specify how network address information is defined over the LAN connection. Select DHCP Client to configure the AP to obtain its network information from a DHCP server. c Select DHCP Server to configure the access point to provide DHCP services over the LAN connection.
Basic 4700 Series Configuration e If using the static or DHCP Server option, enter a Default Gateway to define the numerical IP address of a router the access point uses on the Ethernet as its default gateway NOTE A Default Gateway cannot be configured on both the Access Point's LAN and WAN ports. Ensure the gateway is defined on only one of the two port options. f If using a static or DHCP Server, enter the Primary DNS Server numerical IP address.
Properties, Performance and Beacon Settings, those fields can also be defined at this time. Define the Channel Settings, Power Level and 802.11 mode in respect to the 2.4 or 5 GHz 802.11b/g/n or 802.11a/n radio traffic and anticipated gain of the antennas. CAUTION Only a qualified wireless network administrator should set the access point radio configuration. Refer to the Altitude 4700 Series Access Point Product Reference Guide available at http://www.extremenetworks.
Basic 4700 Series Configuration 1 From the Quick Setup screen, click the Create button to the right of the Security Policy item. The New Security Policy screen displays with the Manually Pre-shared key/No authentication and No Encryption options selected. Naming and saving such a policy (as is) would provide no security and might only make sense in a guest network wherein no sensitive data is either transmitted or received.
3 Select the WEP 128 (104 bit key) checkbox.The WEP 128 Setting field displays within the New Security Policy screen. 4 Configure the WEP 128 Setting field as required to define the Pass Key used to generate the WEP keys. Pass Key Specify a 4 to 32 character pass key and click the Generate button. The access point, other proprietary routers and Motorola Solutions MUs use the same algorithm to convert an ASCII string to the same hexadecimal number.
Basic 4700 Series Configuration Keys #1-4 Use the Key #1-4 fields to specify key numbers. For WEP 64 (40-bit key), the keys are 10 hexadecimal characters in length. For WEP 128 (104-bit key), the keys are 26 hexadecimal characters in length. Select one of these keys for activation by clicking its radio button. The access point and its target client(s) must use the same key to interoperate. 5 Click the Apply button to save the security policy and return to the AP-4700 Quick Setup screen.
1 Select Status and Statistics - > MU Stats from the menu tree. 2 Select the Echo Test button from within the MU Stats Summary screen. 3 Define the following ping test parameters: Station Address The station address is the IP address of the target MU. Refer to the MU Stats Summary screen for associated MU IP address information. Number of ping Specify the number of ping packets to transmit to the target MU. The default is 100.
Basic 4700 Series Configuration 48 ● See Chapter 6 for detailed information on configuring specific encryption (WEP, KeyGuard, WPA/TKIP and WPA2/CCMP) and authentication (Kerberos and 802.1x EAP) security schemes. ● See Chapter 7 for information on accessing statistics helpful in monitoring the connection between the access point and its connected devices. ● See Chapter 8 for information on using the access point Command Line Interface (CLI), as accessed through the serial port or Telnet.
4 Specifications Altitude 4700 Series Access Point Physical Characteristics An Altitude 4710 Access Point has the following physical characteristics: Dimensions 5.50 in. Depth x 7.88 in. Width x 1.10 in. Height 14 cm Depth x 20.32 cm Width x 2.79 cm Height Housing Metal, plenum-rated housing (UL2043) Weight 2.
Specifications Altitude 4700 Series Access Point Electrical Characteristics An Altitude 4700 Series Access Point has the following electrical characteristics: Operating Voltage 48VDC (compatible with POE .3af/.3at Draft) Operating Current Not to exceed 750mA @ 48VDC Power 48VDC, 0.
Transmit Power Adjustment 1dB increments Antenna Configuration 2x3 or 3x3 Altitude 4700 Series Access Point Installation Guide 51
Specifications 52 Altitude 4700 Series Access Point Installation Guide
5 Regulatory Compliance These devices (Altitude 4700 Series Access Points) are approved under the Motorola brand. The Extreme Networks Altitude 4700 Series Access Points are manufactured by Motorola and are exactly the same as the Motorola model AP-7131 Series Access Point except for brand name and product label. See the following link for Extreme Networks Declaration of Similarity (DoS) and Declaration of Conformity (DoC): http://www.extremenetworks.com/go/rfcertification.htm.
Regulatory Compliance NOTE For 2.4GHz or 5GHz Products: Europe includes, Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. WARNING! Operation of the device without regulatory approval is illegal.
RF Exposure Guidelines Safety Information The device complies with Internationally recognized standards covering human exposure to electromagnetic fields from radio devices. Reducing RF Exposure—Use Properly Only operate the device in accordance with the instructions supplied.
Regulatory Compliance Operation in the US The use on UNII (Unlicensed National Information Infrastructure) Band 1 5150-5250 MHz is restricted to indoor use only, any other use will make the operation of this device illegal. The available channels for 802.11 b/g operation in the US are Channels 1 to 11. The range of channels is limited by firmware.
Radio Frequency Interference Requirements – Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Devices using the 5.470 – 5.725 GHz band shall not be capable of transmitting in the band 5.60-5.65 GHz in Canada, make sure that Canada is the country selected during setup to ensure compliance. Radio Transmitters This device complies with RSS 210 of Industry & Science Canada.
Regulatory Compliance ● Maximum radiated transmit power of 100 mW EIRP in the frequency range 2.400 2.4835 GHz. ● France outside usage, the equipment is restricted to 2.400-2.45 GHz frequency range. ● Italy requires a user license for outside usage. Statement of Compliance Extreme Networks hereby, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.A Declaration of Conformity may be obtained from http://www.extremenetworks.
Korea Warning Statement for Class B 기종별 B 급 기기 ( 가정용 방송통신기기 ) 사용자안내문 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로서 주로 가정에서 사용하는 것을 목적 으로 하며 , 모든 지역에서 사용할 수 있습니다 . Class B (Broadcasting This device obtained EMC registration mainly for home Communication Device for Home Use) use (Class B) and may be used in all areas. Other Countries Autstralia Use of 5GHz RLAN’s in Australia is restricted in the following band 5.50 – 5.65GHz.
Regulatory Compliance This device complies with the Resolution 403 of 2008, of the Undersecretary of telecommunications, relating to electromagnetic radiation. Mexico Restrict Frequency Range to: 2.450 – 2.4835 GHz.
Wireless device operates in the frequency band of 5.25-5.35 GHz, limited for Indoor use only. 在 5.25-5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使用 Korea For a radio equipment using 2400~2483.5MHz or 5725~5825MHz, the following two expression should be displayed; 1 This radio equipment 전파혼신 가능성이 있음 2 This radio equipment cannot provide a service relevant to the human life safety. 당해 무선설비 는전파혼 신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없습니다 Altitude 4700 Series Access Point Installation Guide .
Regulatory Compliance South Korea S. Korea regulatory certification requires that only STP (Shielded Twisted Pair) Ethernet cabling (customer supplied) be installed for operation on 1000 MHz Ethernets. 한국 규정에 만족하기 위하여, 1000MHz 이더넷 통신에 쉴드(STP : Shielded Twist Pair) 이더넷 케이블을 별도 구매하여 사용하여야 합니다.
6 Waste Electrical and Electronic Equipment (WEEE) English: For EU Customers: All products at the end of their life must be returned to Extreme Networks for recycling. For information on how to return product, please go to: http://www.extremenetworks.com/go/eu-weee. http://www.extremenetworks.com/go/eu-weee Dansk: Til kunder i EU: Alle produkter skal returneres til Extreme Networks til recirkulering, når de er udtjent. Læs oplysningerne om returnering af produkter på: http://www.extremenetworks.
Waste Electrical and Electronic Equipment (WEEE) http://www.extremenetworks.com/go/eu-weee Nederlands: Voor klanten in de EU: alle producten dienen aan het einde van hun levensduur naar Extreme Networks te worden teruggezonden voor recycling. Raadpleeg http://www.extremenetworks.com/go/eu-weee voor meer informatie over het terugzenden van producten. http://www.extremenetworks.
7 Customer Support NOTE Services can be purchased from Extreme Networks or through one of its channel partners. If you are an end-user who has purchased service through an Extreme Networks channel partner, please contact your partner first for support. Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide coverage. These centers are the focal point of contact for post-sales technical and network-related questions or issues.
