Specifications

System Configuration
Altitude 3500 Series Access Point Product Reference Guide
110
8 Set the following FTP or TFTP parameters:
● Username—Specify a username for the FTP server login.
● Password—Specify a password for FTP server login. Default is admin123. A blank password is not
supported.
NOTE
Click Apply to save the settings before performing the firmware update. The user is not able to navigate
the AP35xx user interface while the firmware update is in process.
9 Click the Perform Update button to initiate the update. Upon confirming the firmware update, the AP
reboots and completes the update.
NOTE
The access point must complete the reboot process to successfully update the device firmware,
regardless of whether the reboot is conducted using the GUI or CLI interfaces.
10 After the AP reboots, return to the Firmware Update screen. Check the Status field to verify whether
the firmware update was successful. If an error occurs, one of the following error messages will
display:
FAIL: auto fw update check
FAIL: network activity time out
FAIL: firmware check
FAIL: exceed memory limit
FAIL: authentication
FAIL: connection time out
FAIL: control channel error
FAIL: data channel error
FAIL: channel closed unexpected
FAIL: establish data channel
FAIL: accept data channel
FAIL: user interrupted
FAIL: no valid interface found
FAIL: conflict ip address
FAIL: command exchange time out
FAIL: invalid subnet number
11 Confirm the AP35xx configuration is the same as it was before the firmware update. If they are not,
restore the settings. Refer to “Importing/Exporting Configurations” on page 103 for instructions on
exporting the configuration back to the AP35xx.
12 Click Apply to save the filename and filepath information entered into the Firmware Update screen.
The Apply button does not execute the firmware, only saves the update settings entered.
13 Click Undo Changes (if necessary) to undo any changes made. Undo Changes reverts the settings
displayed on Firmware Update screen to the last saved configuration.