Instruction Manual XPWR 40cc 200kV Brushless Motor

What about service?
Extreme Flight offers complete service on our XPWR motors. Whether your motor is
still under factory warranty, or the warranty period has expired, we can service it for
you. Service during the warranty period, for conditions covered by the warranty, is
done free -of-charge. You will need to pay for shipping for your motor from your
location to our service center. PLEASE NOTE: that our service center is not currently
located at our warehouse headquarters. Our current service address is:
XPWR SERVICE
c/o IMAGE
2756 S Broadway Ave
Tyler, TX 75701
YOU MUST use a shipping method which provides a tracking number. We cannot
and will not be responsible for lost packages on their way to us. If the carrier loses
your package on the way to our facility, the matter is between you and the carrier.
YOU MUST INCLUDE the following with your motor when returning it for any service:
Your name
Your Email address
Your phone number
Your shipping address
Please type! Handwriting often leads to errors.
If your motor is outside the warranty period, or if you are not the original purchaser,
or if the damage is not covered by warranty, such as:
CRASH DAMAGE or OVERHEATING
…we can still repair your motor for you, and we will do so as inexpensively as
possible. Our repair facility can replace any individual part of your motor. If your
motor is not being repaired under warranty, we will provide you with an estimate for
repairs before proceeding, and we will include return shipping in the total charges.
Testing:
We test all motors after any service to determine proper operation and power output.
We won't ship out any motor until it has met our standards and runs just like new.
Time and schedule:
We attempt to complete all service on a motor within one week of receiving it.
Sometimes, we are required to travel to China or to an extended RC event such as
Joe Nall, and this can result in delayed service.