Specifications

49
17 GUARANTEE
All the stoves are guaranteed 24 months.
The warranty will be recognised on condition that the purchaser fills in the attached form
completely and mails it within 8 days.
The date of purchase must be validated by the possession of a fiscally valid receipt provided
by the vendor.
Components, which the manufacturer recognises, as having been defective at origin will be
replaced free of charge and will be substituted by the technician who installed the appliance.
The warranty will be valid on condition that:
a) Technician installs the stove and that he himself completes the guarantee form (see chapter
18) of the instruction manual.
b) The stove is used as instructed in the instruction manual.
The warranty is not valid for damage caused by: atmospheric, chemical or electrochemical
agents, fire, negligence or inexperience, failure to observe the laws in force, defects in the
electrical system, lack of maintenance, tampering with the product, or ineffective
flues/chimneys.
The warranty will cease in the event of overheating, that is the combustion of non-conforming
materials (see manual).
EXCLUSION FROM THE GUARANTEE :
All the parts subject to wear are excluded from the warranty. This category includes: the
gaskets, the grate, the coating of the stove, the ceramic glass, and the painted or gilded parts
and those in ceramics.
Chromatic variations and slight dimensional differences in the ceramic parts shall not
constitute reasons for complaints, as they are natural characteristics of the materials
themselves.
All of any costs (repair, transport, etc.) claimed against the manufacturer or dealer for
improper
exercise of the warranty rights, by the purchaser, will be charged to the user.
Damage caused by transport will not be recognised; you are therefore advised to carefully
inspect the goods on receipt, and immediately inform the dealer of any damage.
The manufacturer will not be liable for direct or indirect damage caused by or depending
on the product.