Specifications

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Technical Support
Technical Support is available directly through the Extensis website or by telephone.
When contacting technical support, include the following information:
• Your serial number(s)
• Your computer configuration, including operating system, memory, hard drive configuration, etc.
• Your question or a description of the difficulty you're experiencing - what specifically occurs and when
• Your phone number if you want to have our representatives call you.
Take note of any error numbers or messages that display and any other information you think may be relevant.
For answers to frequently asked questions and troubleshooting tips, you can also visit the Extensis website:
http://www.extensis.com/suitcasefusion/
Priority Support
If you have an Annual Service Agreement, you are entitled to priority support. Please call the telephone number listed
on your agreement to receive support 24 hours a day.
Online Support
To obtain support online, please fill out the online support form at http://www.extensis.com/support/
Our tech support representatives will respond by phone or e-mail, usually within 24 hours on weekdays.
Telephone Support
In North America, please call [phone].
In Europe, please call [phone].