User`s guide

Troubleshooting

If you are unable to communicate between your desktop computer and portable

devices, your problem may be related to a variety of issues. Review the

following areas and make the necessary adjustments.

• Verify the indicator light on the Adapter flashes every 3 seconds. This

light indicates the software drivers are correctly installed. If the light is not

flashing:

— Windows 98 Only - Use Infrared Monitor to verify infrared is enabled.

To access Infrared Monitor, double-click the Infrared icon located in

the system tray.

— Disconnect and reconnect the Adapter from the desktop USB port.

— Restart the desktop computer the Adapter is connected to.

• Your portable device may be out of range or misaligned with the Adapter.

Try repositioning the infrared devices.

• Isolate which device is not communicating by using a third infrared device,

such as a printer or another portable computer, to test connections.

NOTE: Detailed installation instruction and updated troubleshooting tips are

included in the online documentation on the CD-ROM.

Windows 2000/Me/XP

Use the Wireless Link utility provided by Microsoft to transfer files and

folders between infrared-equipped computers. Refer to the online help provided

with the utility for specific features and helpful user tips.