User`s guide

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Installing the Client Software
Before You Install the Client Software
OneBridge Sync Server Settings
During the OneBridge Client software installation, specific server information will need to be entered. Before beginning the
installation, have the following OneBridge Sync Server information available:
• Server Name or IP Address – The resolvable host name or IP address of the OneBridge Sync Server. If you do not know
this information, ask your administrator.
• OneBridge Port Number – The port number is set by the administrator in the OneBridge Service application. The
administrator will provide this port number.
• User Name – The entire user name in the required format. If you do not know this information, ask your administrator.
General Client Installation Options
General installation options are available on all supported mobile devices when installing the OneBridge Client software.
Entering a Username and Password
Microsoft Exchange Authentication
If the end user is being authenticated against Microsoft Exchange, their usual Windows NT username and password should be
used. But they will also need to include their Windows NT domain. For example, if their Windows NT username is ‘jsmith’, and
their domain is ‘sales’, they should enter their username as:
sales\jsmith
Alternatively, this same user could also add their SMTP address to their username. For instance, if their SMTP address is
‘[e-mail]’ they should enter their username as:
sales\jsmith\[e-mail]
Lotus Notes Authentication
If the end user is being authenticated against Lotus Notes, their usual Lotus Notes username should be used. However, for their
password, they should normally use their Lotus Notes Internet password. This assumes that the default settings were selected
in the Site Wizard when OneBridge Sync Server was installed. If OneBridge Sync Server default settings are not being used for
Lotus Notes authentication, end users will need to be informed of the correct password to use.
Note End users should be reminded to set their Lotus Notes Internet password.
Remember Password Option
When the authentication is against Microsoft Exchange or Lotus Notes, there is an option in the OneBridge Client software to
remember the user’s password so it is available to the end users. By default, this option is not enabled, and it will not be
displayed on the OneBridge Client.
To enable this option:
1. Select Start, Programs, Extended Systems OneBridge, Sync Server, and then OneBridge Sync Admin to start the
Admin program.
2. The Start Options dialog will be displayed. If the configuration file is listed on the dialog, select it and click OK (the default
name for the configuration file is: Starter.xcf). The configuration will be displayed in the Admin program.
3. If the configuration file is not listed, select More Files and click OK. The Open screen will be displayed.