Instructions
CO260-en-GB_v1.0 8/17 
13 
Troubleshooting 
Maintenance 
CLEANING AND STORAGE 
1.  Clean the meter with a damp cloth and mild detergent when necessary. Do not use solvents 
or abrasives. 
2.  Store the meter in an area with moderate temperature and humidity (refer to the operating 
and storage temperature ranges in the specifications section). 
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Error  
Problem 
Solution 
Display  No display when pressing power button 
Ensure that batteries are properly 
installed with correct polarity 
Press and hold power button to retry 
Replace batteries 
Open the battery compartment and 
using a small metal tip, press the 
reset button 
Display  Readings frozen on display 
Check to see if data hold function is 
activated. Press hold to deactivate. 
Display  Slow Response 
Check for air flow blockage to 
sensors 
E01/E33 
CO
2
 sensor is not working 
Replace the battery 
E02 
Measurement is below the range of the meter 
Check readings in a different area 
E03 
Measurement is above the range of the meter 
Check readings in a different area 
E04 
Data error 
Contact Extech for service 
E11 
Humidity calibration Error 
Retry humidity calibration 
E16 
CO calibration error 
Contact Extech for service 
E31 
A/D or temperature sensor failure  
Contact Extech for service 
E32 
Memory failure 
Contact Extech for service 
E33 
A/D or humidity sensor failure 
Contact Extech for service 
E33 
Measurement circuit failure 
Contact Extech for service 










