COUNTERTOP RO INSTALLATION MANUAL
INTRODUCTION We are delighted that you have chosen an Express Water Countertop RO System! As a trusted brand, we always strive to provide high-quality products and excellent customer service. To ensure that you get the most out of your purchase, please take the time to read this installation and operation manual carefully. This manual contains important information on how to install, use, and maintain your product correctly to maximize its performance.
CONDITIONS READ THIS FIRST! Please pay attention to the following installation and safety recommendations and read the manual before installing this system. • Do not use power cords or plugs that are damaged or have loose sockets. • If the power cord is damaged, it must be repaired by a designated professional after-sales technician or replaced by qualified personnel to avoid danger. • Do not carry the device by pulling the power cord. • Do not touch the power plug with wet hands.
TECHNICAL SPECIFICATIONS Product name Express Water Countertop RO System ROC001 Product SKU 0.034G/min. (0.13L/min.) Clean water flow Rated voltage 110V 60Hz Rated power 1565W Applicable water temperature 41-100 °F (5-38 °C) Ambient temperature 39-104 °F (4-40 °C) Inlet pressure 0~0.3MPa Work pressure 0.4~0.
PRODUCT DETAILS Operation Panel Spout Body Water collection tray (removable for cleaning) Stage 3: Post Activated Carbon Filter Water tank cover Water tank handle Water tank Stage 1: Carbon Filter Stage 2: Reverse Osmosis Membrane Plug Filter life reminder and reset button Malfunction reminder light F Water temperature adjustment Quick size selection (small / large cup) Water temperature display light AMBIENT WARM HOT Quick temperature selection Quick one-key empty Child lock Water 6 Water
BEFORE USE 1. Placement Open the packaging box and remove the entire machine, placing it on a table. Take the water collection box from the package and insert it into the card slot of the machine. 2b. Note: When filling the water tank, ensure that both the raw water area and the waste water area are filled up to the highest water level (as shown in the picture). 2a. Filling the water tank Open the upper cover of the water tank and lift out the tank.
SYSTEM USE Water Dispensing Procedure: To fill the water tank, repeat steps 2 and 3 in the “Before Use” section and plug in the machine. If the device is in sleep mode, simply touch any key on the screen to wake it up. To unlock, press and hold the child lock button for 1 second. To lock it, lightly touch the button. UV Function: 1. After powering on, the UV sterilization indicator will light up, and the sterilization process will continue for 1 hour. 2.
SYSTEM MAINTENTANCE If you see the screen displaying C1, the machine is currently producing water. You may not be able to dispense water at this moment, so please be patient. After waiting for approximately two minutes, you can try dispensing water again. When the screen displays C2, it means that the water tank is running low (when the water level falls below the water level line).
FILTER CHANGE INSTRUCTIONS When viewing the interface, an alert will flash indicating that the corresponding filter element has reached the end of its life. 1 2 3 1 2 3 Please replace it according to the flashing light. The recommended filter replacement intervals are as follows: Filter Number Filter Name Recommended replacement cycle 1 2 3 Carbon Filter Reverse Osmosis Membrane Post Activated Carbon Filter Every 3-6 months* Every 24 months* Every 3-6 months* Before replacing the filters: 1.
To replace the third filter element: 1. Remove the first and second filter elements. 2. Pull out the third filter element as shown in the picture. 3. Firmly insert the new filter element. 4. Put the first and second filter elements back in place. Reset and replace the water tank, fixing it tightly into place, and close the water tank cap. To reset the filter element: 1. Unlock the child lock. 1 2 3 2. The indicator light of the filter element that needs to be reset will flash. 3.
TROUBLESHOOTING PROBLEM CAUSE Check whether the plug and socket are properly connected. Unable to produce / process water Make sure that the filter element is installed correctly. Check whether the temperature of the water tank is lower than 0°C. Check whether the fault light is flashing. Low flow of pure water No hot water Check whether the filter elements at all levels are clogged.
Questions? Call us at 1-800-992-8876 or visit www.expresswater.com PROBLEM E5 error displayed on the operation interface E6 error displayed on the operation interface E7 error displayed on the operation interface CAUSE When the machine cannot detect the inlet water temperature, the operation interface will display E5, and the fault light will flash red. Solution: If the inlet water temperature probe fails or is not installed properly, you need to contact Express Water support for assistance.
REPLACEMENT FILTER CHART Replacement Filters: Express Water offers replacement filters for your Countertop RO system. For purchasing information, please visit us at www.expresswater.com.
1 YEAR LIMITED WARRANTY As manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing a drinking water system. Please understand that the quality of water supplies may vary seasonally or over a period of time, and that your water usage rate may vary as well. Water characteristics can also change considerably if your drinking water system is moved to a new location.
For warranty questions, service, or help give us a call: Monday - Friday 10 am to 5 pm PST: 1-800-992-8876 support@expresswater.com • www.expresswater.com E X P R E S S WATE R I N C .
