Instruction Manual

TECHNICAL SUPPORT FORM
Please take a moment to fill out and fax back to us at [phone]. The same Technical
Support Form can be sent through e-mail at [e-mail]. You may also fax
any questions or comments and Billionton will return to you within 24 hours (except weekends).
Name: _________________________________ Address: _______________________________________
Company: ___________________________________ _______________________________________
Telephone: ( _____ ) ______ - _____________ _______________________________________
Fax: ( _____ ) ______ - _____________ E-mail: ______________________________________
Driver Version: ___________
Serial #: _________________________
Brand: ______________________________________ Model: _________________________________
(Toshiba, Texas Instruments, Gateway 2000, etc...)
Operating System: Windows 3.11: (____)
Windows 95: (____) [4.00.95] (____) [4.00.95a] (____) [4.00.95 B]
Card & Socket Services:
(___) OSR1 (Win-95 & Win-95a )
(___) OSR1 + SystemSoft CardWizard (Win-95 & Win-95a) Version: ___________________
(___) OSR1 + Phoenix CardAgent (Win-95 & Win-95a) Version: ___________________
(___) OSR2 + SystemSoft CardWizard (Win-95B) Version: ___________________
(___) OSR2 (Win-95B)
(___) Other: ______________________________________
Video (VGA) Controller :
(____) Neomagic ____________ (i.e. 128ZV, 128XD)
Version / Date of "Neomagic.dll": ___________________
(____) Cirrus Logic ____________ (i.e. 7548, 7555)
Version / Date of "75__vpm.dll": ___________________
(____) Chips & Technologies ____________ (i.e. 65550, 65554, 65555)
Version / Date of "Chipsvpm.dll": ___________________
(____) Trident ____________ (i.e. 9385, 9397)
Version / Date of "Tguivpm.dll": ___________________
(____) Other: ___________________________
Version / Date of "________.dll": ___________________
PCMCIA Socket Controller:
(____) Texas Instruments ____________ (i.e. 1130/31, 1250)
(____) Cirrus Logic ____________ (i.e. 6729, 6832)
(____) Toshiba-Topic _____________
(____) Omega Micro ____________ (i.e. 82C094)
(____) O2-Micro ____________
(____) Ricoh _____________
(____) Other: ___________________________________
Problem Description:
______________________________________________________________________________________
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Margi-Billionton Technical Support Form - 24